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Business Analyst II/Associate

Salary Range:
Analyst II: $53,833 to $83,442
Associate: $59,351 to $91,995

Close Date: Open Until Filled

First Review of Applications: January 7, 2022 – Open until filled
Expected Start Date: February 2022

The Business Analyst will support the Regional Transportation Services Department by preparing program reports, performance metrics, and data analyses for Transportation Demand Management (TDM), Toll Operations (SR 125 toll road and I-15 Express Lanes), and other projects; maintaining status information for various contracts; assisting with the preparation of procurement documents; supporting project managers with developing and monitoring the annual program budget; and supporting the iCommute Guaranteed Ride Home and Bike Parking programs.

Overview of the Regional Tolling Operations and TDM Programs
The Regional Transportation Services Department supports the SANDAG vision to provide more travel services and options for the region’s residents and to use innovative solutions to better manage the transportation network. This includes managing the operations of programs such as Toll Operations, Motorist Aid, and the regional TDM program, known as iCommute. These programs aim to improve the efficiency of the region’s transportation system by helping to reduce peak-period trips when the highest travel demand occurs. This position will be based at the downtown San Diego office, however, travel to the Toll Operations Center in Otay Mesa will be needed from time to time.

Job Responsibilities
• Organize and summarize program trends and issues; develop and maintain spreadsheets and databases for tracking and performance monitoring of key department programs and budgets; summarize and prepare technical program reports using data analysis, tables, graphs, and charts to display information.
• Analyze and interpret program data from toll systems, Salesforce, and other TDM data sources; ensure accurate data is maintained.
• Provide project management support for various Regional Transportation Programs and TDM projects; coordinate the planning and delivery of initiatives; track the progress of deliverables, schedules, and budgets; ensure timely project communication with staff and project partners.
• Support the preparation of RFPs and RFQs including the development of project plans, scopes of work, project budgets, and other solicitation documents; participate in consultant and vendor selection criteria and review of consultant and vendor proposals, evaluate contract status and reporting requirements; review and process amendments, task orders, permit requests, and vendor invoices; liaise with the Contracts team.
• Review consultant and vendor invoices for accuracy; research invoice issues; review for completeness and compliance with
policies, procedures, and executed contracts; assemble and process documentation for approval and payment of invoices.
• Assist with monitoring the annual program budget; track and reconcile expenditures against budgeted amounts; assist project managers with budget adjustment requests; maintain project and program budget documents and run reports using the budget system.
• Coordinate market research that supports the advancement of regional transportation and TDM programs; develop and administer surveys; analyze survey data and make recommendations for program improvements; organize, summarize, and present key findings from market research.
• Establish and maintain effective and cooperative working relationships with local agencies, communities, organizations, stakeholders, consultants, program managers, and other SANDAG departments.
• Support the development of standard operating procedures; participate in the development and implementation of new procedures and process improvements designed to further enhance department practices.
• Prepare and present written, oral, and visual reports and recommendations to SANDAG committees, community groups, private organizations, members of the public and other groups.

Experience and Qualifications
• A bachelor’s degree with major course work in transportation planning, public/business administration, finance, or a related field. A Master’s degree is desirable. A combination of relevant education and recent work experience may be considered in lieu of the bachelor’s degree requirement.
• Minimum of two to three years of increasingly responsible experience supporting project or program administration, finance/accounting, or contracts and procurement.
• Strong computer skills and proficiency with the Microsoft Office applications especially Excel and PowerPoint; experience using financial and budgeting software such as ONESolution and QuickBooks is desirable.
• Experience providing project management support for various projects and programs; experience participating in the planning and delivery of initiatives and tracking the progress of deliverables, schedules, and budgets.
• Experience supporting the preparation of scopes of work, technical specifications, contract amendments, task orders, project plans, project budgets, and other solicitation documents; ability to monitor contract status and provide administrative support.
• Familiarity with the principles and techniques involved in budget preparation and management; experience supporting budget development, monitoring, and administration.
• Ability to research and compile financial and budgetary information; ability to prepare summary reports from assembled data; ability to analyze data and communicate project status.
• Experience supporting performance monitoring functions for programs and projects; experience collecting, analyzing, interpreting, and maintaining project and program data.
• Ability to accurately compile and summarize program data; experience maintaining tracking and reporting systems using spreadsheets, databases, and other software; experience preparing technical reports.
• Experience reviewing invoices submitted by vendors and consultants for the reimbursement of expenses including the verification of expense eligibility, accuracy, and completeness of supporting documentation; experience assembling and preparing documentation for approval and payment of invoices.
• Ability to work well under pressure and with frequent interruptions; ability to adapt to changing processes.
• Effective time management and organizational skills and the ability to prioritize multiple tasks in order to ensure timely processing; ability to exercise good judgment, confidentiality, and work independently.
• Demonstrated ability to establish, maintain, and foster cooperative working relationships with those contacted in the course of work.

Our benefits include health, dental, and vision insurance as well as employee assistance, wellness, and work/life balance programs. Retirement and financial security benefits are provided through a pension plan and deferred compensation program. SANDAG offers flexible work schedules and employees are provided with paid time off and paid holidays.

How to Apply
Interested candidates may apply for this position by completing a SANDAG Employment Application.

The Employment Application can be downloaded from the SANDAG website or by contacting or calling (619) 699-1900. See our Careers / How to Apply webpage for additional information.

In compliance with the Americans with Disabilities Act (ADA), SANDAG will accommodate persons who require assistance in order to apply for a position at SANDAG. Applicants requiring an accommodation due to a disability during any stage of the recruitment and selection process, including requesting this document and related application materials in an alternative format, should make their needs known by contacting Human Resources at

SANDAG is an Equal Opportunity Employer