SANDAG Main Office
401 B Street, Suite 800
San Diego, CA 92101
Main Line: 619.699.1900
Fax: 619.230.1009
TTY: 619.699.1904
General Inquiries, Public Records Requests, and Media Inquiries
Public Comments
Website Inquiries
Data Inquiries
Employer Commuter Program, Bike Parking, Guaranteed Ride Home, Vanpool, and Bike Education
sustainabletransportation@sandag.org
SANDAG operates on a 9/80 work schedule. Our main office in downtown San Diego is open to the public Monday through Friday, 8 a.m. to 5 p.m. and closed every other Monday and federal holidays. View a calendar of office closures.
Learn more about our team.
SANDAG Customer Service Center (Toll Operations)
1129 La Media Road
San Diego, CA 92154
Customer Service: 888.889.1515
Toll Payments, Pay-By-Plate, and FasTrak Account Inquiries
Email customerservice@sandag.org or manage your FasTrak account online.
The SANDAG Customer Service Center is open Monday through Friday, 8 a.m. to 6 p.m. and closed on federal holidays. View a calendar of holiday closures.
Customer Service Center representatives are also available at the SANDAG Main Office on Tuesdays and Thursdays, 10 a.m. to 2 p.m.
Freeway Service Patrol
Dial 5-1-1 and say Roadside Assistance service is provided Monday through Friday, 5:30 a.m. to 6:30 p.m. and Saturday and Sunday, 10 a.m. to 6 p.m. Service is unavailable on federal holidays.